Search image
I Want To...
Find a Physician or Provider
Learn About Aspirus
Explore Career Opportunities
Pay My Bill/Get Financial Assistance
View Baby Photos
Sign up for Classes and Events
Request an Appointment
Pre-Register for Appointment
Get Insurance Marketplace Help
Find Health Info & Newsletters
Send Greetings
Send a Gift to a Patient
Browse Children's Safety Items
Volunteer
Make a Foundation Gift
Request Medical Records
Share a Compliment or Concern
Main Menu
AddControlToContainer_DynamicNavigation4
Home | Careers |Contact Us | MyAspirus| MyRiverview
search image
 
AddControlToContainer_DynamicNavigation1
  • Providers
  • Services
  • Locations


Find A Provider
Search only Aspirus Network Providers (what's this?)
Select a Service
Choose a Location
v
Related Providers
Steven C Bergin MD
Beth Cook RD, CDE
Joseph W Babiarz MD
Matthew Songer, MD
Haresh B Modi MD
Sammy U Rehman DO
Noel K Sonnek MD
Daniel D Priebe DO
Wayne A Brearley MD
Patrick E Ballard DO

Search all providers

v
Related Classes & Events
No related events found. Search all events
v
Related Health Info
  • Find health information & newsletters
  • View patient stories
  • Go to press room
Printer Friendly Version Add This  Increase Text Size  Decrease Text Size
Home > Our Locations > Aspirus Riverview Hospital

Aspirus Riverview Hospital

  • About
  • Services
  • Patients & Visitors
  • Patient Forms
  • Leadership
  • Patient Portal

History

Aspirus Riverview Hospital was organized by community leaders in 1912 to operate a local hospital and otherwise fill the health care needs of Wisconsin Rapids and South Wood County and the surrounding areas.

Learn More
  • Watch our six-minute centennial video that summarizes our historical highlights.
  • Photo Gallery:
Main Entrance410 Dewey StreetMain LobbyAspirus Riverview Clinic - Wisconsin RapidsJust Inside Main LobbyAspirus Riverview Clinic - Wisconsin Rapids First Floor LobbyAspirus Riverview Clinic - Wisconsin RapidsSecond Floor LobbyAspirus Doctors Clinic & Walk-In2031 Peach Street, Wisconsin RapidsAspirus Riverview Clinic - Rome1160 Rome Center Drive, Town of RomeAspirus Riverview Clinic - Nekoosa1015 Angelus Drive, NekoosaCancer CenterCancer CenterReception/LoungeCancer CenterChemotherapy Infusion Room - Heated Massage ChairsCancer CenterTomoTherapy Radiation RoomCancer CenterDonor Recognition WallTower - Joint Center, Sleep Lab & Patient Rooms(Except Critical Care & Birthplace)Tower EntranceEnter Off Dewey Street or Third StreetTower Staircase (Elevators Also Available)Take to Second Floor for Joint Center, Sleep Lab & Patient Rooms (Except Critical Care & Birthplace)Tower Patient RoomsAll Rooms are Private, Modern & SpaciousOne of Two Tower LoungesTower CourtyardJoint Center Therapy/Education/Dining RoomTower Second FloorCritical Care UnitMain Medical Building Second FloorOne of Eight Critical Care Unit RoomsAll Rooms are Private, Modern & SpaciousBirthplaceMain Medical Building Third FloorOne of Birthplace's Seven Labor/Delivery/Postpartum/Recovery RoomsThere is also a C-Section Room & Five Additional Private Rooms Emergency & Tower EntranceThird StreetEmergency Reception/LoungeEmergency Staff DeskChapelJust Inside Emergency EntranceSurgery & Outpatient Procedures Reception/LoungeMain Medical Building First Floor - Enter at Emergency EntranceSurgery & Outpatient Procedures Patient RoomOne of Five Modern, Spacious Surgery SuitesImaging Reception/LoungeMain Medical Building First FloorCT Scanner in Imaging DepartmentMammography Suite in Imaging DepartmentAngiography Suite in Imaging DepartmentLaboratory Operates 24 Hours/Day, 365 Days/YearLower Level Below Main LobbyAspirus Riverview Wound Healing & HyperbaricsMain Medical Building Second FloorTwo Hyperbaric Oxygen Chambers for Wound HealingCardiopulmonary Rehabilitation for OutpatientsLower Level of Aspirus Heart & VascularRespiratory ServicesMain Medical Building Second FloorRespiratory ServicesMain Medical Building Second FloorSleep Lab Patient RoomTower Second FloorDiabetes & Nutrition CenterMain Medical Building Second FloorPatient Registration/PaymentsMain Lobby Near Coffee Shop & Gift ShopAuxiliary Gift ShopMain Lobby Near Coffee ShopCoffee ShopMain Lobby Near Gift ShopWater's Edge CafeteriaMain Medical Building Lower LevelAspirus Riverview FoundationWest Medical Building 2nd FloorFoundation Donor Recognition WallMain LobbyAspirus Riverview Therapies1041 Hill Street - Therapy Also Available at Aspirus Riverview Clinic in Rome & NekoosaAspirus Riverview TherapiesPhysical, Occupational & Speech/Swallowing TherapyAspirus Riverview TherapiesGym & Walking TrackAspirus Riverview TherapiesWork ConditioningAspirus Riverview TherapiesGymAspirus Riverview Dental820 Two Mile AvenueAspirus Heart & Vascular 1st Floor of Aspirus Riverview HospitalAspirus Heart & VascularDewey Street EntranceAspirus Heart & VascularReception AreaAspirus Business Health Aspirus Riverview Hospital West Medical Building, Second FloorAspirus GastroenterologyMain Medical Building 1st Floor ~ Just Inside Main Entrance

Services

  • Birthing Services
  • Blood Bank
  • Breast Care & Imaging
    (See Diagnostic Imaging)
  • Cancer Care
    (See Aspirus UW Cancer Center)
  • Cardiac Rehabilitation
  • Cardiology
  • Dental Care
    (See Aspirus Riverview Dental)
  • Diabetes Care
  • Diagnostic Imaging & Interventional Radiology
  • Emergency Services
  • Gastroenterology
    (See Aspirus Gastroenterology)
  • Home Delivered Meals
  • Hyperbaric Oxygen Therapy
    (See Aspirus Riverview Wound
    & Hyperbarics)
  • Inpatient Services
  • Joint Replacement
    (See Aspirus Riverview Joint Center)
  • Laboratory
  • Lifeline Personal Response
  • Medi-Spa
  • Nutrition Counseling
  • Palliative Care
  • Rehabilitation
    (See Aspirus Riverview Therapies)
    • Occupational Therapy
    • Physical Therapy
    • Speech & Language Therapy
  • Respiratory Care
  • Sleep Lab
  • Surgery & Outpatient Procedures
  • Women's Health (Aspiring Women)
  • Wound Care
    (See Aspirus Riverview Wound
    & Hyperbarics)

Patients & Visitors

Visiting Hours
  • General Patients: 11 am to 8 pm
  • Family Birthplace: 10 am to 8 pm (support person and siblings welcome anytime)
  • Critical Care Unit: Visiting is allowed at all times. For the patient's well-being, we suggest limiting visitors to family members and significant others. We also suggest only two visitors at a time and keeping visits brief. Children may visit briefly but must have adult supervision at all times. Exceptions will be made if requested by the patient or significant other.
Entrances

Main entrance is locked weeknights from 8:30 pm to 6 am and from 2 pm Saturday to 6 am Monday. When the main entrance is locked, please use the Emergency entrance or Tower entrance.

Gift Shop

The Aspirus Riverview Gift Shop is located on the first floor of Aspirus Riverview Hospital and is staffed primarily by Auxiliary volunteers. The Gift Shop is open Monday through Friday, 10 am to 2 pm (excluding holidays), and carries a wide range of unique gift items.

Additional Information

Click below for additional patient & visitor information:

Antibiotics Education
  • Information from the CDC
Chapel

If you need space for quiet, prayer or meditation, the Chapel is located on the first floor, near the Emergency Department entrance. It is open at any time to you, your family or support persons.

Let Us Know Your Needs
We invite you to let us know your needs. To contact the chaplain, you may ask any member of your health care team to make a referral. Coverage for emergent needs outside of regular hours is also available. For questions or further information regarding Aspirus Riverview’s spiritual support services or bereavement support program, please call us.

Grief Care & Support

For those grieving the death of a loved one, whether it occurred recently or in years past, immediate and follow-up care is provided and available. This includes resources provided and staff follow-up with next of kin a year after a death in the hospital and an annual holiday memorial service.

Several times a year, Aspirus Riverview also offers grief support group programs that are open to the community, which include facilitated, small group sessions for adults experiencing grief following the death of a loved one. Opportunity for loss-specific groups are also available (for example, a group for parents who have lost adult children, etc.). For information about these free programs, please call 715.422.7744.

Home Delivered Meals
  • Hot, nutritious meals are delivered at noon to your home Monday through Friday
  • Optional evening meal packs and weekend meal packs are also available
  • All special diet needs can be accommodated
  • Meals are prepared by the caring staff of Aspirus Riverview’s Food & Nutrition Services Department
  • Meals are delivered to your home by Home Delivered Meals volunteers
  • Noon meals include: meat, vegetable, potato or potato substitute, salad and/or dessert, milk, bread and margarine
  • An evening meal pack includes: one cold bagged meal
  • A weekend meal pack includes: two frozen meals to be heated at home, one cold sandwich and fruit, three desserts, two servings of bread and margarine, and three cartons of milk

To learn more about Aspirus Riverview’s Home Delivered Meals, including pricing and registration information, please call our Food & Nutrition Services Department at 715.421.7447.

Outpatient Nutrition Education

Registered dietitians are also available by appointment to discuss the individual nutrition needs of patients who are no longer in the hospital. To learn more about our outpatient nutrition services and educational programs, call 715.421.7566.

Patient & Guest Meals
  • Menu choices for patients and guests with special nutrition needs are available, and we take great pride in meeting special dietary requests.
  • Room service is offered to our patients. Meals may be delivered at a time convenient to the patient by calling the Food & Nutrition Services Department.
  • Guest meals are available for purchase and delivery to patient rooms.
  • Guests may also eat in the Water’s Edge Cafeteria (on the main medical building’s lower level) or the Coffee Shop (on the main medical building’s first floor near the main lobby).
  • Vending areas are located throughout Aspirus Riverview Hospital.
  • Home Delivered Meals can be arranged for, if needed, upon the patient’s discharge.
Sharps & Medicine Disposal

Aspirus Riverview wants everyone who uses medications and household sharps (syringes, needles and lancets) to dispose of them safely, legally and at no cost.

Medication Disposal
It is important to dispose of unused medications properly to avoid harm to others.

Medications are collected during business hours at the Marshfield, Nekoosa, Pittsville, Port Edwards, Rome, Grand Rapids and Wisconsin Rapids police departments and at the Wood County Sheriff's Department. For more information about medication disposal, please call the Wood County Health Department at 715-421-8911.

Sharps Disposal
Sharps are often mixed in with household garbage or flushed down the toilet. These disposal methods pose serious risks to family members and sanitation workers in the form of accidental sticks.

Aspirus Riverview's Sharps Smart community syringe disposal service provides three convenient locations to dispose of household sharps at no cost. (Sharps used by farms and businesses are not accepted.)

  • Main entrance of Aspirus Riverview Hospital, 410 Dewey St., Wisconsin Rapids (Main entrance is locked weeknights from 8:30 pm to 6 am and from 2 pm Saturday to 6 am Monday)
  • Emergency entrance of Aspirus Riverview Hospital, 410 Dewey St., Wisconsin Rapids(Open 24 hours a day, 365 days a year)
  • Aspirus Riverview Clinic Nekoosa, 1015 Angelus Drive, Nekoosa (Open weekdays, 8 a.m. to 5 p.m.)
  • Aspirus Riverview Clinic Rome, 1160 Rome Center Drive, Town of Rome (Open weekdays, 8:30 a.m. to 5 p.m.)

To use one of Aspirus Riverview's Sharps Smart community syringe-disposal centers:

  1. Place sharps in a commercial sharps container or empty plastic laundry detergent bottle with a screw-on cap. If using a laundry detergent bottle, securely seal the cap with strong, heavy tape. To fit in the Sharps Smart cart, the bottle’s capacity must be 100 ounces or less.
    • Do not use coffee or other steel cans; glass bottles or jars; aluminum cans; plastic tubs, buckets, milk jugs, soda bottles or bags.
    • Do not bend or break sharps or recap sharps, unless instructed otherwise by a health care professional.
  2. Take your sealed container to a Sharps Smart community syringe-disposal center.
  3. Attach a biohazard label (available at the Sharps Smart community syringe disposal center) to your sealed container, and drop the container into the Sharps Smart cart.
  4. Take home a biohazard label for use on your next sharps disposal container.
  5. For individuals unable to use this service, please contact your local pharmacy or sanitation department to find out about other sharps disposal options available to you.

Sharps Smart is funded by Aspirus Riverview Foundation and the voluntary donations of those who use or support the program.

Spiritual Services

At Aspirus Riverview Hospital, we respect the unique spiritual and religious beliefs of each patient and their loved ones. Spiritual support services are offered to people of all traditions, cultures and beliefs, regardless of affiliation with a particular denominational group or of having no affiliation.

Our staff chaplain is an ordained pastor who works as part of the interdisciplinary patient care team and observes standards of practice developed by the Association of Professional Chaplains. Service is available to all patients in the hospital, as well as those in the Emergency Department, Family Birthplace, Aspirus UW Cancer Center, and various hospital-sponsored support groups.

As a patient or support person, you may be visited by our staff chaplain to assess any spiritual or emotional needs with you, acquaint you with available spiritual care services, and provide assistance throughout your time at Riverview. You may also request to have our chaplain visit as needs arise.

Riverview welcomes and encourages visits from patients’ home spiritual leaders or clergy. With your preference and consent upon registration, or by request at any other time, they will be notified of your hospitalization. Provision or facilitation of sacramental needs, such as communion, baptism and anointing of the sick are also available.

What is Spiritual Support?
In times of recovery, uncertainty, distress or transition, spiritual support provides and facilitates a compassionate response that will foster connection and hope, promote healing, and contribute to one's overall well-being.

Spiritual support may help you when you:

  • Are fearful, anxious or feeling low and need someone to talk with
  • Struggle to find meaning in illness
  • Are distressed by difficult circumstances apart from medical conditions
  • Have no nearby family or friends to be with you
  • Are preparing for surgery, chemotherapy or other procedures
  • Have suffered a loss, are grieving or bereaved
  • Would like to talk through treatment choices or goals of care
  • Would like a blessing, prayer or other comfort from a familiar tradition
  • Have a new diagnosis
  • Are facing dying, death or crisis

Chaplains may work with patients and their families to:

  • Assist in working through spiritual and emotional struggles
  • Uplift, affirm and facilitate spiritual or religious supports and connections
  • Engage in the search for hope or meaning
  • Provide prayer and ritual
  • Listen to concerns and life reflection
  • Support those without close ones or a congregation nearby
  • Provide a calming presence amid turmoil and uncertainty

Let Us Know Your Needs
We invite you to let us know your needs. To contact the chaplain, you may ask any member of your health care team to make a referral. Coverage for emergent needs outside of regular hours is also available. For questions or further information regarding Riverview’s spiritual support services or bereavement support program, please call us.

Your Safety

At Aspirus Riverview, it is our goal to deliver exceptional customer service in a safe manner.

  • Please let us know if you see something that could be unsafe to yourself or others. We will promptly take action to fix things.
  • Patients, family members and friends are encouraged to let us know of questions, concerns and complaints without fear of reprisal.
  • Concerns or complaints regarding safety or service may be submitted verbally or in writing to our Patient Advocate at 715.422.9359, 410 Dewey St., Wisconsin Rapids, WI 54494

If you feel we have not addressed your concern to your satisfaction, you may call The Wisconsin Office of Quality Assurance, Health Services Section at 608.266.8481 or write to them at 2917 International Lane, Suite 300, Madison, WI 53704.

Or you may contact The Joint Commission at 800.994.6610. The Joint Commission is an independent, not-for-profit, national body that oversees the safety and quality of health care and other services provided in accredited organizations. Individuals who wish to notify The Joint Commission of any quality or safety comments or concerns regarding Aspirus Riverview Hospital may contact The Joint Commission at 800.994.6610. Information regarding accreditation and the accreditation performance of individual organizations can be obtained through The Joint Commission's website at www.jointcommission.org.

In the event your complaint remains unresolved, you may file a complaint with our Accreditor, The Compliance Team, Inc. via their website www.thecomplianceteam.org or via phone at 1.800.291.5353.

 

Patient Forms & RightsPatients Forms

  • Consent to Treat a Minor
  • Medication List    
  • Comment Card        
  • Power of Attorney for Health Care

Patient Rights

Limited English Proficiency Policy: Aspirus Riverview is committed to providing equal opportunity in all programs and services to ensure full compliance with all civil rights laws, including Title VI of the 1964 Civil Rights Act, which requires nondiscrimination on the basis of national origin. Equal opportunity includes physical and program access for persons with disabilities and program access for persons with Limited English Proficiency (LEP). Program and physical access for persons with disabilities is covered in the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973 as amended in Section 504. It is our policy to provide language access services to populations of people with LEP who are eligible to be served or encountered by our programs. Such services will be focused on providing meaningful access to our programs, services and/or benefits. Our LEP coordinator can be reached at 715.422.9359.

Politica de Capacidad Limitada del Inglés: Aspirus Riverview se compromete a proveer igualdad de oportunidad en todos los programas y servicios para asegurar el cumplimiento complete de todas las leyes de derechos civiles, incluyendo Titulo VI del Acta 1964 de los Derechos Civiles, el cual requiere que no haya discriminación a base de originen nacional. Iqualdad de oportunidad incluye acceso fisico a programas para personas con incapacidades y acceso a programas para personas con capacidad limitada de inglés (LEP). El acceso fisico y acceso al programa para personas con incapacidades se cubre bajo el Acta de Americanos con Incapacidades de 1990 y el Acta de Rehabilitación de 1973 según es enmendado en Sección 504. Es la politica de esta agencia el proveer servicios de idiomas para acceso a comunidades de personas con capacidad LEP quienes son elegibles para ser atendidas y/o que probablemente serán afectadas directamente por nuestros programas. Dichos servicios se enfocaran en proveer acceso significativo a nuestros programas, servicios y/o beneficios.

Tsab Cai Tswj Kev Tsis Paub Lus Askiv Zoo: Lub chaw ua haujlwm (chaw ua huajlwm npe) Aspirus Riverview cog lus yuav muab txhuam yam kev pab kom sibtxig sibluag (equal opportunity) thiab ua haujlwm kom tau raws li txoj cai vajhuam sibluag (civil rights laws), nrog rau Title VI los ntawm 1964 Civil Rights Act usa tau tswj kom txhob muaj kev ua tsis ncajncees (non-discrimination) rau ib haivneeg twg (national origin). Kev pab sibtxig sibluag (equal opportunity) yog xam tag nrho sab nqaij tawv thiab hev mus thov kev pab rau cov neeg uas xiam oo khab thiab mus thov kev pab rau cov neeg uas tsis paub lus Askiv zoo (Limited English Proficiency [LEP]). Kev mus thov key pab rau cov neeg xiam oo khab yog tswj los ntawm (Americans with Disabilities Act) xyoo 1990 thiab the Rehabilitation Act xyoo 1973 raws li twb raug pom zoo los lawm, Nqe 504. Nws yog lub chaw ua haujlwm no ib txoj kevcai uas yuav tsum muab kev pab txhais lus rau cov pejxeem uas LEP uas lawv mauj feem tuas txias kev pabcuam lossis qhia kom lawv mus thov tau peb tej kev pab. Tej kev pab yuav raug saib xyuas kom zoo kom qhia tau lub tseemntsiab rau kev mus thov peb tej kev pab (programs), kev pabcuam (services) thiab/lossis tej kev pab (benefits).

If You Feel You Have Been Treated Differently

If you feel you have been treated differently based on your protected status and would like to establish an appeal or file an employment or service delivery discrimination complaint you may click on the links below for further instructions and to obtain complaint forms.

  • Appendix A - Recipient Contact Information and Signature Page - English
  • Appendix D - Equal Opportunity in Employment and Service Delivery Policy Statement - English - Spanish - Hmong
  • Appendix E - Equal Opportunity in Employment and Service Delivery Statement US Department of Agriculture - Food Nutrition Services, US Department of Health and Human Services, Public Notice Posting - Lobbies and Waiting Rooms - English - Spanish - Hmong
  • Appendix F - Equal Opportunity in Employment and Service Delivery Statement US Department of Health and Human Services Department of Health Services Funded Programs Health Care Facilities and Health Care Providers - English - Spanish - Hmong
  • Appendix H - Limited English Proficiency Policy Statement - English
  • Civil Rights Compliance Letter of Assurance - English
  • Service Delivery or Employment Discrimination Complaint - English Spanish - Hmong

Aspirus Riverview Hospital & Clinics Board of Directors

(2017-2018)

Dean Danner 

Chair
F. Dean Danner
President
Aspirus Clinics, Inc.

Craig R. Flinders 

Vice Chair
Craig R. Flinders, DO
Family Medicine Physician
Aspirus Riverview Clinic

Sidney Sczygelski 

Secretary
Sidney C. Sczygelski
Senior VP,
Chief Financial Officer
Aspirus, Inc.

Michael Bovee 

Michael Bovee
Executive Director
Legacy Foundation of
Central Wisconsin, Inc.

Mary Jo Carson 

Mary Jo Carson
Former Mayor
City of Wisconsin Rapids

David Crowther 

David N. Crowther, MD
Family Medicine Physician
Aspirus Doctors Clinic

Mary Ironside 

Mary Ironside
Retired Bank Executive

Marty Loy 

Marty Loy
Dean of College
of Professional Studies
University of Wisconsin
Stevens Point

David Stark  

David Stark
President
Bull's Eye Credit Union

Todd Burch  

Todd Burch
(Non-Voting Member)
President/CEO
Aspirus Riverview Hospital
& Clinics, Inc.

MyRiverview Patient Portal

  • Sign in to the Patient Portal.

If you have visual impairment or using a device with web limitations, click here to access the Web Content Accessibility Guidelines (WCAG) compliant version of MyRiverview.

Self Enrollment

Create an account through our Self Enrollment page.

MyRiverview Patient Portal FAQs

Please click on a question below to view the answer.

Who is eligible to enroll in MyRiverview?

If you are 18 years of age or older and have been a patient in our hospital or clinics, you are eligible to enroll in MyRiverview.

If you have a child who is a patient at a Riverview location and below the age of 14*, you can request “proxy access” to view his/her MyRiverview account. *Wisconsin State Statute requires the termination of minor access at the age of 14. To request proxy access for your minor please come into a Riverview location and speak to a registration specialist or financial counselor.

“Proxy Access” can also be granted to family members that are 18 and above. To request access for an adult proxy, the adult patient will need to present to a Riverview location and speak with a registration specialist or financial counselor. Riverview staff will have a form for the patient to complete that will allow the setup of Proxy access.

How do I enroll in MyRiverview?

There are a few methods you can use to enroll in MyRiverview.

  • You can come into a Riverview location where a registration specialist or financial counselor can enroll you.
  • If you have an email on file with the hospital or clinics and know your medical record number you can self-enroll. If you need either piece of data please come into a Riverview location and speak to a registration specialist or financial counselor.
  • You can fill out the MyRiverview Enrollment form and turn it in to a registration specialist or financial counselor in person at a Riverview location.
What information do I need to initially enroll in MyRiverview?

You will need your medical record number, your name, birth date, and the email address that Riverview has on file.

What features can I access via MyRiverview?
  • Securely message with your Riverview family practice provider
  • View and request appointments
  • Review your lab results
  • Update Personal Information
  • Request prescription renewals
  • See visit history and discharge information
What are the Login Id and password requirements?

The MyRiverview LOGIN ID must be a minimum of 6 characters, and a maximum of 12 characters. The MyRiverview PASSWORD must be a minimum of 6 characters, a maximum of 12 characters, and must contain at least 1 numeric character.

Is my Login Id case sensitive?

No, your Login Id (logon id) for MyRiverview is not case sensitive; however, passwords are case sensitive.

What if I forget my Portal Login Id?

If you forget your Portal Login Id, you may call the Aspirus Riverview Hospital Health Information department and ask that your portal Login Id get reset. For security purposes, the Health Information employees will NOT give you a new Login Id over the phone, they will reset the ID and an email will be sent to you with the new information.

What should I do if I forget my password?
p>You will have 5 attempts to log in before your account is locked due to invalid password use. If you have forgotten your password or your account becomes locked, follow these steps to begin the process of resetting your password:
  • Select "Forgot Password?" from the login window.
  • Enter your Login Id and Email Address click "submit."
  • You will receive a message stating that an email has been sent to the address associated with your Patient Portal.
  • Check your email for the password reset message.
  • Click the link contained in the email.
How do I logout of MyRiverview?

Click the ‘Logout’ link at the top right side of the page. The ‘Login’ screen will appear verifying that you logged out successfully. You may then exit from the MyRiverview Patient Portal page.

Can I ask emergency-related questions via the Patient Portal?

No. The Patient Portal is not to be used for emergency related health care issues. If you are experiencing a health care emergency, call 911 or visit the nearest emergency room.

Is MyRiverview patient portal secure? Who can see my patient portal?

The patient portal uses encryption (security measures) to keep unauthorized persons from reading communications, information, or attachments. Secure messages and information can be read only by someone who knows the correct password to log in to the portal site. Your patient portal may be accessed by any users that you have authorized with proxy access.

What browsers are recommended for accessing the MyRiverview Patient Portal?

MyRiverview is compatible with most web browsers: Safari, Chrome, Internet Explorer, and Firefox.

Why is Riverview requesting an e-mail address?

You will need an e-mail address to enroll and to communicate important updates to you, such as new information that has been uploaded to the patient portal.

Will I be notified when new information is available in MyRiverview patient portal?

Yes, you will receive a “New Portal Activity” email alert when new health information is available in the Patient Portal.

 

 

What lab results can I view on the portal?

You can view lab results for Hospital based and Clinic based visits. The following lab tests are omitted from the portal: HIV, HSV, STD, Pregnancy, Chemical Dependency, and Behavioral Health testing.

I don’t understand my results, can you help me?

Please contact your provider for any questions concerning your medical information.

Is MyRiverview health information updated in real time?

Upon each successful log into your patient portal it is updated real time with the most up to date information from your medical record.

What should I do if I see a discrepancy or information that is not up-to-date on MyRiverview?

If you see a discrepancy in the information, contact the Aspirus Riverview Hospital Health Information Department. They will walk you through the process of requesting an amendment to your record. If you are requesting changes to your profile, you may do that electronically through MyRiverview patient portal.

Can I view my billing information?

Not at this time. The patent portal currently contains only medical information, not financial information.

How can I obtain a copy of my entire medical record?

IF you need information that is not currently found on MyRiverview patient portal, you may contact the Health Information Department. They will provide you with information on how to obtain your health information.

How do I cancel my MyRiverview patient portal account?

If you would like to cancel MyRiverview patient portal, please, stop by or call the Health Information Department. You may call the Health Information Department at 715.422.7720, Monday through Friday, from 8 am to 4:30 pm central time.

What should I do if I have other technical problems with MyRiverview Patient Portal?

Please email rha@rhahealthcare.org with any MyRiverview Portal Patient related issues. It is important to note that Riverview does not support personal devices. If you are having an issue with the device you are trying to access MyRiverview with please seek help from your local PC repair service.

Contact Us
Careers
Find a Provider
Our Services
Our Locations
Aspirus Network
Aspirus Customer Contact Center
M-F, 8am - 5:30pm (Central)
715-847-2380 | 800-847-4707
Email Us

 

Stay Connected
  • Aspiring WomenAspiring
    Women
  • Facebook
  • YouTube
  • Linked In
  • Twitter
  • Pinterest
  • Instagram

Aspirus Arise

2018 ASPIRUS™ Passion for excellence. Compassion for people.
715-847-2380
800-847-4707
Email Us
425 Pine Ridge Blvd., Wausau, WI 54401
Language Access & Nondiscrimination
English | Español | Hmoob (Hmong) | 繁體中文 (Chinese) | Deutsch (German) | العربية (Arabic) | Русский (Russian)
한국어 (Korean) | Tiếng Việt (Vietnamese) | Polski (Polish) | Shqip (Albanian)
Tagalog (Tagalog – Filipino) | ܣܘܼܪܸܬ݂ (Assyrian) | বাংলা (Bengali) | Italiano (Italian) | 日本語 (Japanese)

PATIENT & VISITOR RESOURCES: Privacy | Terms & Conditions | Vendors

FOR ASPIRUS EMPLOYEES: Affiliates | Outlook on the Web (OWA) | Send a Secure E-mail | Employee Resources

2200 Westwood Drive, Wausau, WI 54401 | 715-847-2118
Copyright 2018 ASPIRUS™
Loading... Loading...
    • Find a Physician or Provider
    • Learn About Aspirus
    • Pay My Bill/Get Financial Assistance
    • View Baby Photos
    • Sign Up for Classes & Events
    • Request an Appointment
    • Pre-Register for Appointment
    • Get Insurance Marketplace Help
    • Volunteer
    • Find Health Info & Newsletters
    • Send Greetings
    • Send a Gift to a Patient
    • Browse Children's Safety Items
    • Make a Foundation Gift
    • Request Medical Records
    • Share a Compliment or Concern
  • Our Locations
    • Clinics
    • Hospitals
    • Walk-In Care
    • Emergency Care
    • Home Services
    • Therapy & Fitness Centers
    • Adult Living & Care Facilities
    • Pharmacies
  • Our Services
  • Patient Resources
    • Advance Directives
    • Aspirus Magazines
    • Aspirus Network
    • CaringBridge
    • Community Resources
    • Health Assessments
    • Health Information & Newsletters
    • Health Insurance Marketplace
    • Important Documents & Forms
    • Patient Stories
    • Press Room
    • Institutional Review Board (IRB)
    • Videos & Podcasts
    • Welcome Center
  • For Business
    • ANI Aspirus Network
    • Business Health
  • For Providers
    • Family Medicine Residency
    • For Current Providers
    • Medical Provider Scholarships
    • Provider Opportunities
    • Pharmacy Residency
    • Students and Observers
    • Reference Lab
      • Clinical Lab Science Program
    • Continuing Medical Education
    • Institutional Review Board (IRB)
  • For Friends & Donors
    • Foundations
      • Aspirus Health Foundation
      • Aspirus Iron Area Health Foundation
      • Aspirus Medford Foundation
      • Aspirus Ontonagon Hospital Foundation
      • Aspirus Riverview Foundation
      • Community Health Foundation
      • Gogebic Range Health Foundation
      • Keweenaw Health Foundation
    • Volunteers
  • Our Locations
  • Clinics
  • Hospitals
  • Walk-In Care
  • Emergency Care
  • Home Services
  • Therapy & Fitness Centers
  • Adult Living & Care Facilities
  • Pharmacies
  • Our Services
  • Patient Resources
  • Advance Directives
  • Aspirus Magazines
  • Aspirus Network
  • CaringBridge
  • Community Resources
  • Health Assessments
  • Health Information & Newsletters
  • Health Insurance Marketplace
  • Important Documents & Forms
  • Patient Stories
  • Press Room
  • Institutional Review Board (IRB)
  • Videos & Podcasts
  • Welcome Center
  • For Business
  • ANI Aspirus Network
  • Business Health
  • For Providers
  • Family Medicine Residency
  • For Current Providers
  • Medical Provider Scholarships
  • Provider Opportunities
  • Pharmacy Residency
  • Students and Observers
  • Reference Lab
  • Continuing Medical Education
  • Institutional Review Board (IRB)
  • For Friends & Donors
  • Foundations
  • Volunteers