Howard Young Medical Center Earns National Recognition for Cleanliness from CMS

Howard Young Medical Center, part of Aspirus Health, has been nationally recognized for excellence in cleanliness, earning a prestigious 5-star rating from the Centers for Medicare & Medicaid Services (CMS). This designation places the Woodruff-based hospital among an elite group of 374 hospitals across the United States identified by Becker’s Hospital Review for outstanding patient-reported cleanliness.

The rating is based on data collected through the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey—a standardized, national survey of patients’ experiences during recent inpatient hospital stays. The surveys were completed between April 1, 2023, and March 31, 2024, with the most recent data update released on January 8, 2025.

Howard Young Medical Center was among 30 hospitals in Wisconsin to receive the highest possible rating for cleanliness, helping to position the state as the national leader in this category. The 5-star rating reflects patients’ confidence in the facility’s cleanliness—an essential factor in preventing infections and ensuring comfort during hospital stays.

“This recognition is a direct reflection of the unwavering dedication of our entire team,” said Teri Theiler, President, Aspirus Health North Division. “Our environmental services (Housekeeping) staff does an incredible job and understands that a clean environment is not only about appearances—it’s foundational to patient safety, healing, and trust.”

Cleanliness plays a vital role in delivering high-quality care, and Howard Young Medical Center remains committed to maintaining exceptional standards throughout the facility. The hospital's attention to detail and patient-centered approach continues to make a meaningful impact on those it serves.

“Our commitment to excellence is deeply rooted in everything we do,” said Lori Knitt, VP – Patient Care & Chief Nursing Officer, Howard Young Medical Center. “Earning a 5-star cleanliness rating reinforces our mission to provide outstanding care in an environment where patients feel safe and respected.”

Aspirus Health continues to prioritize quality across all areas of care, and this recognition highlights the system’s broader efforts to uphold the highest standards. The CMS star rating system provides a vital tool for patients and families as they make decisions about their health care, offering transparency and accountability across the country’s hospitals.

Aspirus Ironwood Hospital also earned National Recognition for Cleanliness from CMS. They’re one of 11 hospitals in Michigan to receive the honor. For more information about Howard Young Medical Center and Aspirus Health, visit aspirus.org.