Patient Advocate

At Aspirus Health, we are committed to delivering safe, high-quality, and compassionate care. If at any point your experience does not meet your expectations, we welcome the opportunity to listen, support you, and work toward a resolution. All concerns are handled with respect, privacy, and in a timely manner.

How to Share a Concern

If you have a question or concern about your care or experience, we encourage you to:

  • Speak directly with your nurse, provider, or clinic manager
  • Contact the Patient Advocate team for additional support


Patient Advocate Contacts

At Aspirus Health, Patient Experience teams are available by location to help address concerns quickly and locally.

Northern Wisconsin

  • Aspirus Eagle River Hospital & Clinic - 715-453-0091
  • Howard Young Medical Center (including Aspirus Woodruff Clinic) - 715-453-0091
  • Aspirus Rhinelander Hospital & Clinics - 715-453-0091
  • Aspirus Tomahawk Hospital & Clinics - 715-453-0091
  • Aspirus St. Luke's Ashland Clinic - 218-249-6049 
  • Aspirus St. Luke's Superior Clinic - 218-249-6049

 

Central Wisconsin

  • Aspirus Langlade Hospital & Clinics - 715-623-9494
  • Aspirus Merrill Hospital & Clinics - 715-847-2275
  • Aspirus Wausau Hospital & Clinics - 715-847-2275

 

Northwest Wisconsin

  • Aspirus Medford Hospital & Clinics - 715-748-7525
  • Aspirus Stanley Hospital & Clinics - 715-748-7525

 

Southern Wisconsin

  • Aspirus Divine Savior Hospital & Clinic - 608-745-5033
  • Aspirus Plover Hospital & Clinics - 715-346-5330
  • Aspirus Stevens Point Hospital & Clinics - 715-346-5330
  • Aspirus Wisconsin Rapids Hospital & Clinics - 715-422-9359

 

Michigan

  • Aspirus Keweenaw Hospital & Clinics - 906-265-6121 ext. 11815
  • Aspirus Ironwood Hospital & Clinics - 906-265-6121 ext. 11815
  • Aspirus Iron River Hospital & Clinics - 906-265-6121 ext. 11815
  • Aspirus Ontonagon Clinic - 906-265-6121 ext. 11815

 

Minnesota

  • Aspirus St. Luke's Hospital & Clinics - 218-249-6049
  • Aspirus Lake View Hospital & Clinic - 218-249-6049

What You Can Expect

When you contact a Patient Advocate, you can expect:

  • A respectful and confidential conversation
  • Timely follow-up and review of your concern
  • Coordination with the appropriate care teams
  • Clear communication regarding next steps or resolution

Our goal is to ensure every patient and family member feels heard, supported, and confident in their care experience.