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Coronavirus (COVID-19) Resource Center

While we are unable to fully predict the duration of the COVID-19 pandemic and the impact it will have on the communities in which we live and serve, be confident that Aspirus is closely monitoring, studying, and implementing best practices to stay ahead and remain prepared.

If you think you’ve been exposed or are experiencing a fever, cough, shortness of breath call 1-844-568-0701 or start with the CDC's COVID-19 symptom checker below for next steps.

If you think you’re experiencing an emergency, please dial 911.

CDC Symptom Checker

COVID-19 Call Center & Testing Information

Learn More

Visitor Guidelines

For the safety of our patients and staff, no visitors are currently allowed at Aspirus locations, with the following exceptions:


  • General visitation not allowed for clinic appointments.
  • One adult support person may accompany patients with specific caregiving needs. 

Compassionate Care

  • Visitation not restricted during end-of-life situations but may be managed at the discretion of the care team.

COVID-19 patients

  • Visitors not permitted with exceptions considered for pediatric patients and in end-of-life situations.

Inpatient areas

  • One adult health care decision maker or support person for patients with specific caregiving needs.

Inpatient/Outpatient Surgery or Procedure

  • One adult support person. 
  • It is recommended to wait in vehicle or designated location.

Labor and Delivery

  • One adult support person.

Nursing Home/Assisted Living residents

  • Support persons are not allowed, however family members with special circumstances are encouraged to call the location to discuss. 

Outpatient Treatment Centers - Dialysis/Oncology

  • One adult support person.

Pediatric Patients (18 years of age or younger)

  • Two primary adult support persons per patient will be allowed in inpatient, surgical and clinic settings.
  • Patient siblings are not allowed.

All approved visitors must wear a face mask at all times.

No visitors are permitted who exhibit signs of fever or respiratory symptoms, answer "yes" to any of the COVID-19 screening questions, or who are in quarantine or isolation per Public Health.

What is COVID-19?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The situation with COVID-19 continues to rapidly evolve. The CDC offers updated information about the spread of the virus in the U.S.

Learn more from the CDC

What should I do if I have symptoms?


  • Fever or chills
  • Shortness of breath or difficulty breathing
  • Cough
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Learn more about symptoms from the CDC.

Next Steps:
Call 1-844-568-0701 to be directed to a testing site near you or start with the CDC's COVID-19 symptom checker for next steps.

If you think you're experiencing an emergency, dial 911.

CDC Symptom Checker

COVID-19 Call Center: 1-844-568-0701



  • Sore throat
  • Runny nose
  • Cough
  • Sneezing
  • Headaches
  • Body aches
  • Fever or chills
  • Cough
  • Sore throat
  • Runny or stuffy nose
  • Body aches
  • Headaches
  • Tiredness
  • Vomiting and diarrhea

Next Steps:
If you think you have a cold or the flu, stay home and start a video visit (24/7) or e-visit (hours vary) to see a provider or call your physician.

Start a Video Visit

Start an e-Visit

Video Visits

MyAspirus App

Important changes at Aspirus

Aspirus remains focused on protecting your health as well as the health of the communities we serve. We are taking additional precautions such as:


The following locations have been temporarily closed for staff and resources to support other needs:

  • Aspirus Clinic locations in:
    Bruce Crossing, Mich., Edgar, Rib Lake, Nekoosa, Pardeeville, Rome.
  • Non-Essential hospital services (Valet Services, Gift Shops)
  • Aspirus Fitness Center, Calumet, Mich. (Outpatient Therapies & Rehab is open)
  • Aspirus Fitness Center, Ontonagon, Mich. (Outpatient Therapies & Rehab is open)

**This list will be updated as additional closures occur.


Aspirus is seeing patients for all types of appointments. All patients and visitors will be expected to follow the guidelines outlined above when visiting an Aspirus care facility. Aspirus has also offers patients multiple care options, such as:

  • In-person visits
  • E-Visits
  • Video Visits
  • Drive-Up Lab Services (available in Antigo, Wausau and Wisconsin Rapids).

The appropriateness of these options will vary by provider and the type of service or appointment you need.


While it’s important to keep sufficient personal medications on hand, stockpiling can create shortages even when the supply is adequate.  As such, Aspirus will only refill prescriptions at their due time and for the normal amount. Please wait until you have a 10 day supply and then request refills.


Aspirus has cancelled all in-person classes and events until further notice. However, we have online classes available.

View online classes

How can I help?

As we continue to navigate the COVID-19 pandemic, we are amazed by our communities’ profound generosity and willingness to help.

If you’re looking for non-material ways to help:

  • Stay home, help us flatten the curve.
  • Provide well wishes for your family and friends on the front lines of this pandemic.
  • Stay positive; we’ll get through this.

If you’re looking for material ways to help, you can:

  • Donate new, in package PPE such as N95 masks, gowns or gloves.
  • Donate hand-sewn cloth face coverings. If donating, please drop at any Aspirus location loading dock and label clearly. 

If you have specific questions about donations, please contact your local Aspirus facility. Thank you, again, for your support of those on the front lines.

Community Resources

Aspirus recognizes how vital social services are to the health of our community and we want to help connect patients and community members to social services. This link will direct you to an online social care network of programs to connect you to important programs and services to meet your needs.

Search for resources

How to protect myself and others?

Aspirus has been working hard to prepare, however COVID-19 impacts us locally, but we can all play a role in helping slow its spread. By doing these things our community can help slow the spread of the virus. We’re all in this together.

  • Avoid close contact with people/social distancing
  • Avoid public gatherings
  • Avoid touching your face
  • Wear cloth face coverings in public settings
  • Wash your hands often
  • Sanitize frequently touched surfaces
  • Stay away from others when you are sick
  • Avoid non-essential travel
  • Cover nose & mouth when sneezing/coughing

Helpful information from the CDC

Stay up to date

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