Share a Concern

Our passion for excellence and compassion for people means we are dedicated to making sure our patients receive nothing less than the best. If your experience with Aspirus was not what you had hoped, please tell us more using the form below.

When filling out the form below, please be as specific as possible. We will share your comments with the appropriate patient representative or manager for follow up.

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Additional Resources

Wisconsin Patients

  • Wisconsin Department of Health Services
    PO Box 2969, Madison, WI 53701-2969
    800.642.6552 or online

Michigan Patients

  • Department of Licensing & Regulatory Affairs
    Bureau of Community and Health Systems - Health Facility Complaints
    PO Box 30664
    Lansing, MI 48909
    Telephone: 800-882-6006
    Email | Website

All Patients

  • How to report a concern to the Joint Commission?
    The preferred method for submitting a concern is through an online submission form. This is the quickest and most direct way. You also have the option to submit your safety concern or event anonymously.
    • Online: Go to Joint Commission website and click on tab “Report a Safety Event."
    • Mail: Provide a brief (limit two pages) summary of your safety concern and the complete name and address for the location where care was received. Please be as specific as possible.

      Office of Quality & Patient Safety The Joint Commission
      One Renaissance Boulevard
      Oakbrook Terrace, Illinois 60181

Joint Commission Infographic: How to Report Patient Safety Concerns

In order to protect your Personal Health Information, The Joint Commission will not accept copies of medical records, photos or billing invoices and other related personal information. Any such document received will be shredded upon receipt, per our policy.