COVID-19 Testing

Aspirus COVID-19 Call Center Hotline
1-844-568-0701 or 715-843-1454


If you’re experiencing COVID-19 related symptoms, please see below for your testing options. Aspirus has dedicated testing locations and its clinics and emergency departments cannot accommodate walk-in requests for testing. Walk-in clinics and emergency departments should be reserved for those with urgent health care needs. 

If you think you’re experiencing a medical emergency, please call 911. 

COVID-19 Testing Options

1.  MyAspirus App (Apple | Android)

  • Login to MyAspirus to complete the COVID-19 Symptom Checker to see if your responses match the criteria established for testing. If so, you will be prompted to schedule an appointment at an Aspirus testing site of your choice.
  • If tested for COVID-19, your results will be posted in MyAspirus as soon as they are available. This is the quickest way to receive your results.
  • If you do not have a MyAspirus account, visit and sign up without an activation code by responding to the questions from a Third-Party Verification System. Please note that your responses are secure and will not be stored anywhere within MyAspirus. You are not able to use the App until you have created an account online. 
  • If you are joining us from a previous Ascension location, click here to learn more about the functions that you can take advantage of in MyAspirus.

2.  Aspirus COVID-19 Call Center Hotline

  • 1-844-568-0701 or 715-843-1454
  • Hours: 7 am – 7 pm, Monday – Friday | 8 am – 5 pm, Saturday – Sunday
  • Portage area residents call 608-745-6490 to reach Aspirus Divine Savior Hospital

Frequently Asked Questions 

What are the symptoms of COVID-19? 

The hallmark symptoms of COVID-19 are: 

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
  • People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19. The CDC website has a wealth of information related to signs and symptoms related to COVID-19.

    What is considered an "exposure" to COVID-19?

    Please refer to the CDC website for the latest guidance on COVID-19 exposures.

    What is the difference between a diagnostic and antibody test?

    Diagnostic: Diagnostic testing confirms active infection.

    Antibody: Antibody testing detects susceptibility for and past infection of COVID-19. Aspirus providers can now order COVID-19 antibody tests. Testing will be performed daily, with results available within 24 hours of the sample arriving at the Aspirus Wausau Hospital Lab. Antibody testing can be performed at any Aspirus lab location and patients are not being referred to the alternative testing sites.

    View Testing Comparison

    How do I protect myself and others?

    First and foremost, get vaccinated and boosted! Vaccination is the safest, most effective way to protect yourself against COVID-19. By doing the additional things below, our community can help slow the spread of the virus. We’re all in this together.

    • Avoid large gatherings
    • Avoid touching your face
    • Wear cloth face coverings in public settings
    • Wash your hands often
    • Sanitize frequently touched surfaces
    • Stay away from others when you are sick
    • Avoid non-essential travel
    • Cover nose and mouth when sneezing/coughing


    How do I get documentation for my employer to return to work?

    If you have already received your COVID-19 test results and need to provide documentation to your employer to return to work, DO NOT call the Aspirus COVID-19 Call Center. Our Call Center Staff cannot help you with the required documentation. Instead, the quickest way to get this documentation is to log on to your MyAspirus account from a computer. Find the "print icon" on the right side of the screen and print your results to a paper printer or an electronic PDF printer. Please note that this is not available on a cell phone or tablet. Screenshots do not show your name and date of birth and often are not accepted by your employer and/or school.   
    If you do not have a computer with a printer you will need to obtain a HIPAA Authorization form complete it and email it to to have health information share your results. This can take 2-3 days from the date that your HIPAA authorization has been received.

    Information for Aspirus Health Plan Members

    Click here to learn more.