Heidi Pritzl Honored with Patient Experience Award

Congratulations to Heidi Pritzl, LCSW, Aspirus Koller Behavioral Health, who was recognized as a 2023 Top Performer for Patient Satisfaction in the Aspirus Network based on survey results as "Most likely to recommend to friends and family." Not only does this place Heidi as one of the Top 20 providers in Aspirus Health, but it also means she is in the top 10% of providers nationwide.


Providing extraordinary service and positive patient/family experiences continues to be one of our key goals at Aspirus Health and throughout the Aspirus Network. The letter Heidi received from Matt Heywood, President/CEO of Aspirus Inc., and Benjamin Hackett, MD, Aspirus Network Inc., stated, "Your commitment and dedication to making each patient's interaction positive and impactful is reinforced by this recognition."


Heidi, congratulations on this well-deserved award and thank you for your continued commitment to excellence.


Award details: The data included providers and clinics with outpatient clinic survey data "likelihood to recommend provider," with at least 50 surveys. The data was divided into categories: provider and clinic, large and small clinic, primary care, or specialty care. The Top 20 clinics and the Top 20 providers were chosen from both the large clinic and small clinic categories to ensure equity in awards. Honored clinics in the North Region included ENT Allergy & Associates, S.C. - Rhinelander Clinic; HYMC - Pain Clinic; Aspirus Northland Orthopedics; Aspirus Woodruff Clinic - Podiatry; Surgical Associates, S.C. - Rhinelander Clinic; Aspirus Nephrology Clinic - Antigo; Aspirus Langlade Cancer Center; and Aspirus Elcho Clinic.