To provide compassionate, affordable, state-of-the-art health care to our communities.
Aspirus Riverview Hospital was organized by community leaders in 1912 to operate a local hospital and otherwise fill the health care needs of Wisconsin Rapids and South Wood County and the surrounding areas.
Riverview's main entrance is locked weeknights from 8:30 pm to 6 am and from 2 pm Saturday to 6 am Monday. When the main entrance is locked, please use the Emergency entrance or Tower entrance.
The Auxiliary Gift Shop is located on the first floor of Aspirus Riverview Hospital and is operated entirely by Auxiliary volunteers. The Gift Shop is open Monday through Friday, 9:30 am to 4:30 pm (excluding holidays), and carries a wide range of unique gift items.
Click below for additional patient & visitor information:
If you need space for quiet, prayer or meditation, Riverview’s Chapel is located on the first floor, near
the Emergency Department entrance. It is open at any time to you, your family or support persons.
Let Us Know Your Needs
We invite you to let us know your needs. To contact the chaplain, you may ask any member of your health care team to make a
referral. Coverage for emergent needs outside of regular hours is also available. For questions or further information
regarding Riverview’s spiritual support services or bereavement support program, please call us.
For those grieving the death of a loved one, whether it occurred recently or in years past, immediate and
follow-up care is provided and available. This includes resources provided and staff follow-up with next of kin a year after a
death in the hospital and an annual holiday memorial service.
Several times a year, Riverview also offers grief support group programs that are open to the community, which include seven
weekly, facilitated, small group sessions for adults experiencing grief following the death of a loved one. Opportunity for
loss-specific groups are also available (for example, a group for parents who have lost adult children, etc.). For information
about these free programs, please call 715.422.7744.
To learn more about Riverview’s Home Delivered Meals, including pricing and registration information, please
call our Food & Nutrition Services Department at 715.421.7447.
Riverview’s registered dietitians are also available by appointment to discuss the individual nutrition
needs of patients who are no longer in the hospital. To learn more about our outpatient nutrition services and educational
programs, visit our diabetes & nutrition counseling service page.
Riverview wants everyone who uses medications and household sharps (syringes, needles and lancets) to
dispose of them safely, legally and at no cost.
It is important to dispose of unused medications properly to avoid harm to others.
Medications are collected during business hours at the Marshfield, Nekoosa, Pittsville, Port Edwards, Rome,
Grand Rapids and Wisconsin Rapids police departments and at the Wood County Sheriff's Department. For more information about
medication disposal, please call the Wood County Health Department at 715-421-8911.
Sharps are often mixed in with household garbage or flushed down the toilet. These disposal methods pose
serious risks to family members and sanitation workers in the form of accidental sticks.
Riverview's Sharps Smart community syringe disposal service provides three convenient locations to dispose
of household sharps at no cost. (Sharps used by farms and businesses are not accepted.)
To use one of Riverview's Sharps Smart community syringe-disposal centers:
Sharps Smart is funded by Aspirus Riverview Foundation and the voluntary donations of those who use or
support the program.
At Aspirus Riverview Hospital, we respect the unique spiritual and religious beliefs of each patient and their
loved ones. Spiritual support services are offered to people of all traditions, cultures and beliefs, regardless of affiliation
with a particular denominational group or of having no affiliation.
Our staff chaplain is an ordained pastor who works as part of the interdisciplinary patient care team and
observes standards of practice developed by the Association of Professional Chaplains. Service is available to all patients in
the hospital, as well as those in the Emergency Department, Family Birthplace, Aspirus UW Cancer Center, and various
hospital-sponsored support groups.
As a patient or support person, you may be visited by our staff chaplain to assess any spiritual or
emotional needs with you, acquaint you with available spiritual care services, and provide assistance throughout your time at
Riverview. You may also request to have our chaplain visit as needs arise.
Riverview welcomes and encourages visits from patients’ home spiritual leaders or clergy. With your
preference and consent upon registration, or by request at any other time, they will be notified of your hospitalization.
Provision or facilitation of sacramental needs, such as communion, baptism and anointing of the sick are also available.
What is Spiritual Support?
In times of recovery, uncertainty, distress or transition, spiritual support provides and facilitates a
compassionate response that will foster connection and hope, promote healing, and contribute to one's overall well-being.
Spiritual support may help you when you:
Chaplains may work with patients and their families to:
At Riverview, it is our goal to deliver exceptional customer service in a safe manner.
If you feel we have not addressed your concern to your satisfaction, you may call The Wisconsin Office of
Quality Assurance, Health Services Section at 608.266.8481 or write to them at 2917 International Lane, Suite
300, Madison, WI 53704.
Or you may contact The Joint Commission at 800.994.6610. The Joint Commission is an
independent, not-for-profit, national body that oversees the safety and quality of health care and other services provided in
accredited organizations. Individuals who wish to notify The Joint Commission of any quality or safety comments or concerns
regarding Aspirus Riverview Hospital may contact The Joint Commission at 800.994.6610. Information
regarding accreditation and the accreditation performance of individual organizations can be obtained through The Joint
Commission's website at www.jointcommission.org.
Limited English Proficiency Policy: Aspirus Riverview is committed to providing equal opportunity in all programs and services to ensure full compliance with all civil rights laws, including Title VI of the 1964 Civil Rights Act, which requires nondiscrimination on the basis of national origin. Equal opportunity includes physical and program access for persons with disabilities and program access for persons with Limited English Proficiency (LEP). Program and physical access for persons with disabilities is covered in the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973 as amended in Section 504. It is our policy to provide language access services to populations of people with LEP who are eligible to be served or encountered by our programs. Such services will be focused on providing meaningful access to our programs, services and/or benefits. Our LEP coordinator can be reached at 715.422.9359.
Politica de Capacidad Limitada del Inglés: Aspirus Riverview se compromete a proveer igualdad de oportunidad en todos los programas y servicios para asegurar el cumplimiento complete de todas las leyes de derechos civiles, incluyendo Titulo VI del Acta 1964 de los Derechos Civiles, el cual requiere que no haya discriminación a base de originen nacional. Iqualdad de oportunidad incluye acceso fisico a programas para personas con incapacidades y acceso a programas para personas con capacidad limitada de inglés (LEP). El acceso fisico y acceso al programa para personas con incapacidades se cubre bajo el Acta de Americanos con Incapacidades de 1990 y el Acta de Rehabilitación de 1973 según es enmendado en Sección 504. Es la politica de esta agencia el proveer servicios de idiomas para acceso a comunidades de personas con capacidad LEP quienes son elegibles para ser atendidas y/o que probablemente serán afectadas directamente por nuestros programas. Dichos servicios se enfocaran en proveer acceso significativo a nuestros programas, servicios y/o beneficios.
Tsab Cai Tswj Kev Tsis Paub Lus Askiv Zoo: Lub chaw ua haujlwm (chaw ua huajlwm npe) Aspirus Riverview cog lus yuav muab txhuam yam kev pab kom sibtxig sibluag (equal opportunity) thiab ua haujlwm kom tau raws li txoj cai vajhuam sibluag (civil rights laws), nrog rau Title VI los ntawm 1964 Civil Rights Act usa tau tswj kom txhob muaj kev ua tsis ncajncees (non-discrimination) rau ib haivneeg twg (national origin). Kev pab sibtxig sibluag (equal opportunity) yog xam tag nrho sab nqaij tawv thiab hev mus thov kev pab rau cov neeg uas xiam oo khab thiab mus thov kev pab rau cov neeg uas tsis paub lus Askiv zoo (Limited English Proficiency [LEP]). Kev mus thov key pab rau cov neeg xiam oo khab yog tswj los ntawm (Americans with Disabilities Act) xyoo 1990 thiab the Rehabilitation Act xyoo 1973 raws li twb raug pom zoo los lawm, Nqe 504. Nws yog lub chaw ua haujlwm no ib txoj kevcai uas yuav tsum muab kev pab txhais lus rau cov pejxeem uas LEP uas lawv mauj feem tuas txias kev pabcuam lossis qhia kom lawv mus thov tau peb tej kev pab. Tej kev pab yuav raug saib xyuas kom zoo kom qhia tau lub tseemntsiab rau kev mus thov peb tej kev pab (programs), kev pabcuam (services) thiab/lossis tej kev pab (benefits).
If you feel you have been treated differently based on your protected status and would like to establish an appeal or file an employment or service delivery discrimination complaint you may click on the links below for further instructions and to obtain complaint forms.
F. Dean Danner
Aspirus Clinics, Inc.
Thomas A. Voelker, MD
Family Medicine Physician
Aspirus Doctors Clinic
Sidney C. Sczygelski
Chief Financial Officer
Legacy Foundation of
Central Wisconsin, Inc.
Mary Jo Carson
City of Wisconsin Rapids
Chief Investment Officer
Wood Trust Bank
Craig R. Flinders, DO
Family Medicine Physician
Aspirus Riverview Clinic
Dean of College
of Professional Studies
University of Wisconsin
Bulls Eye Credit Union
If you have visual impairment or using a device with web limitations, click here to access the Web Content Accessibility Guidelines (WCAG) compliant version of MyRiverview.
Create an account through our Self Enrollment page.
Please click on a question below to view the answer.
If you are 18 years of age or older and have been a patient in our hospital or clinics, you are eligible to enroll in MyRiverview.
If you have a child who is a patient at a Riverview location and below the age of 14*, you can request “proxy access” to view his/her MyRiverview account. *Wisconsin State Statute requires the termination of minor access at the age of 14. To request proxy access for your minor please come into a Riverview location and speak to a registration specialist or financial counselor.
“Proxy Access” can also be granted to family members that are 18 and above. To request access for an adult proxy, the adult patient will need to present to a Riverview location and speak with a registration specialist or financial counselor. Riverview staff will have a form for the patient to complete that will allow the setup of Proxy access.
There are a few methods you can use to enroll in MyRiverview.
You will need your medical record number, your name, birth date, and the email address that Riverview has on file.
The MyRiverview LOGIN ID must be a minimum of 6 characters, and a maximum of 12 characters. The MyRiverview PASSWORD must be a minimum of 6 characters, a maximum of 12 characters, and must contain at least 1 numeric character.
No, your Login Id (logon id) for MyRiverview is not case sensitive; however, passwords are case sensitive.
If you forget your Portal Login Id, you may call the Aspirus Riverview Hospital Health Information department and ask that your portal Login Id get reset. For security purposes, the Health Information employees will NOT give you a new Login Id over the phone, they will reset the ID and an email will be sent to you with the new information.
Click the ‘Logout’ link at the top right side of the page. The ‘Login’ screen will appear verifying that you logged out successfully. You may then exit from the MyRiverview Patient Portal page.
No. The Patient Portal is not to be used for emergency related health care issues. If you are experiencing a health care emergency, call 911 or visit the nearest emergency room.
The patient portal uses encryption (security measures) to keep unauthorized persons from reading communications, information, or attachments. Secure messages and information can be read only by someone who knows the correct password to log in to the portal site. Your patient portal may be accessed by any users that you have authorized with proxy access.
MyRiverview is compatible with most web browsers: Safari, Chrome, Internet Explorer, and Firefox.
You will need an e-mail address to enroll and to communicate important updates to you, such as new information that has been uploaded to the patient portal.
Yes, you will receive a “New Portal Activity” email alert when new health information is available in the Patient Portal.
You can view lab results for Hospital based and Clinic based visits. The following lab tests are omitted from the portal: HIV, HSV, STD, Pregnancy, Chemical Dependency, and Behavioral Health testing.
Please contact your provider for any questions concerning your medical information.
Upon each successful log into your patient portal it is updated real time with the most up to date information from your medical record.
If you see a discrepancy in the information, contact the Aspirus Riverview Hospital Health Information Department. They will walk you through the process of requesting an amendment to your record. If you are requesting changes to your profile, you may do that electronically through MyRiverview patient portal.
Not at this time. The patent portal currently contains only medical information, not financial information.
IF you need information that is not currently found on MyRiverview patient portal, you may contact the Health Information Department. They will provide you with information on how to obtain your health information.
If you would like to cancel MyRiverview patient portal, please, stop by or call the Health Information Department. You may call the Health Information Department at 715.422.7720, Monday through Friday, from 8 am to 4:30 pm central time.
Please email email@example.com with any MyRiverview Portal Patient related issues. It is important to note that Riverview does not support personal devices. If you are having an issue with the device you are trying to access MyRiverview with please seek help from your local PC repair service.