Aspirus Medford Hospital is a 25-bed, non-profit critical access hospital that is accredited by the Joint Commission.
Of the 1,300 Critical Access Hospitals in the United States, Aspirus Medford Hospital has been named by the National Rural Hospital Association as one of the TOP 20 highest ranked IN THE NATION!
We take seriously our role as a health care provider and steward, promoting health, wellness, and giving back to the communities we serve.
As a means of improving our community service and meeting the changing health care needs of the communities we serve, we have developed a Community Health Needs Assessment Report, in addition to an implementation strategy in response to those findings. In collaboration and partnership with the Taylor County Health Department and others, Aspirus Medford Hospital & Clinics also assisted in the development of the 5-year Community Health Plan for Taylor County residents report issued by the county. Community agencies and members are welcome to apply for Aspirus Medford Hospital & Clinics' Community Benefit Program funding for programs and initiatives that have a direct impact on an identified community health need.
Charges for some of the most common procedures, treatments and reasons for hospitalization at Aspirus Medford Hospital and Clinics can be found on the Wisconsin PricePoint website.
Aspirus Medford Hospital & Clinics are located in Taylor, Price and Clark Counties. In addition to the hospital, residents of these counties have convenient access to our pharmacy, five primary care clinics, a FastCare clinic, two therapy centers, a public fitness center, and our senior care services that includes, a skilled nursing home, assisted living, and senior income-eligible apartments.
Click the links below for more information on services available at Aspirus Medford Hospital.
The guest room reserved for you at Aspirus Medford Hospital is based upon your admitting diagnosis and guest room availability on the day of your arrival. You may be moved to a different room as your health changes. Private and semi-private (double bed) rooms are available.
Aspirus Medford Hospital Amenities Include:
Click below for more information about what you can expect during your stay or a loved one's stay at Aspirus Medford
When you come to the hospital for a procedure, the physician will choose an admission status for you based on
the severity of your illness and the intensity of the services required.
Common admission statuses are:
Hospitalists care for hospitalized inpatient and observation patients. They have specialized training and experience providing
care in an inpatient setting.
At Aspirus Medford Hospital, hospitalists are partnered with physicians, forming a solid medical team of knowledge and success.
Together they oversee your condition, evaluate your progress, identify special needs and treatments and will review with you (the
patient) your care plan options. They will keep you and your family informed and involved.
The hospitalist team excels in communication. Your primary care provider will be informed of your care plan as well.
Family members and friends are welcome to visit you or your loved ones at Aspirus Medford Hospital. You, the
patient, determine when you would like to receive visitors and who those visitors are.
We will ask six things of your guests, because patient health and comfort are our primary concerns.
Visitors should check with the attending nurse before bringing gifts to patients to make sure their gift is appropriate; this is
especially important if your loved one is a patient with our Intensive Care Unit.
Flowers and balloon bouquets will be delivered to rooms. But please be aware, that many patients and staff are allergic to latex
products; therefore, Memorial Health Center is a latex-free facility. Only non-latex balloons will be accepted for delivery to
Crosswalk Cafe & Gifts
The Crosswalk Cafe’ & Gifts is managed by Aspirus Volunteers and is located in the main entry of Aspirus Medford Hospital. The shop
has a selection of grab & go foods, Starbucks Coffee, greeting cards, candy, and various gift items.
Parking for patients and visitors is available 24 hours a day, seven days a week. All parking at Aspirus Medford Hospital is free.
Patients and visitors are cautioned not to park in reserved areas or certain designated areas. Please be sure to lock your car.
There are specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby.
Med Rock Cafe
The Med Rock Café (cafeteria), located in the basement of Aspirus Medford Hospital, is open daily from 5:30 am until 7 pm.
On weekdays, visitors may choose from a variety of hot and cold foods and beverages from our self-serve salad and snack bar, and
homemade hot food line.
On weekends and holidays, assorted sandwiches, desserts, and beverages are available.
Vending machines for snacks and beverages are available 24 hours a day and are located in the basement level near the hospital
cafeteria (Med Rock Café).
Patient safety is very important to Aspirus. We have always made this a top priority within our clinics,
hospital, and nursing & rehabilitation centers. Everyone on the health care team plays a role in making health care safe.
You as a patient guest also play a vital role in making your care safe by becoming an active, involved, and informed member of
your health care team. Aspirus implemented the Speak-Up Program to maintain and improve the safety of our patients throughout our
Speak-up if you have any questions or concerns and if you don’t understand, ask again.
Pay attention to the care you are receiving. Ask questions when you don’t understand.
Educate yourself about your diagnosis, medical tests, and your plan of care.
Ask a trusted family member or friend to be with you if you are unable to ask questions for yourself.
Know what medications you take.
Use a health care organization that has undergone rigorous on-site evaluations (Aspirus has).
Participate in decisions about your treatment. You are the center of your health care team.
Family members, friends or Patient Safety Assistants may be utilized for patients identified as “at risk” for falling/wandering.
Aspirus is a no smoking/tobacco-free campus. Smoking is prohibited in the buildings and on the grounds. Chewing tobacco is also
prohibited. Your doctor may prescribe a nicotine substitute while you are hospitalized. Tobacco receptacles are present at most
entrances for patients and visitors to extinguish smoking materials before entering the facility.
Our staff is instructed to inform anyone smoking or using tobacco products of our no smoking policy and will direct them to a
Concealed Carry Guidelines
While Wisconsin law allows individuals with a valid permit to carry concealed weapons in public areas and vehicles in Wisconsin,
Aspirus does not allow firearms or other weapons in any of its buildings. To alert patients and visitors of this policy, signs are
posted at all Aspirus entrances that state "Firearms and other weapons are prohibited on these premises."
If you bring a firearm or other weapon to an Aspirus building, please leave it locked in your vehicle during your visit.
Individuals who bring a weapon into any of Aspirus’ buildings will be asked to secure the weapon in their locked vehicle.
Wheelchairs are available on all nursing units. Please ask for assistance if you need a wheelchair.
For your protection, Aspirus conducts fire and disaster drills regularly. If a drill occurs while you are in the facility, please
remain in your room and wait for further instructions, if necessary. The hospital is a fire-resistant building, and facility
personnel are trained in fire safety.
Special regulations are in effect in areas where patients are receiving oxygen. Electrically-operated equipment, cellular phones
and aerosol products are not permitted in these areas.
Guests and patients are asked not to bring items of value to the hospital. If you do bring a valuable item, it should be deposited
in the safe in the Patient Financial Services office. You will be given a written receipt for all items, which must be presented
when you withdraw them. The hospital does not accept responsibility for items of value unless they are deposited in the safe.
All Aspirus hospital campuses are under surveillance. External and internal security cameras are utilized throughout the facility.
Aspirus Medford Hospital & Clinics has served the
health care needs of Taylor, Clark, and parts of Price and Marathon counties
since 1962. Aspirus Medford Hospital & Clinics' history demonstrates
consistent growth with numerous awards and accreditations validating the quality
care provided throughout its history.
* * * * * * * * * * * * * * * * *
1920, the privately owned Medford Clinic/Hospital, located on Wisconsin Avenue,
was established Dr. Conrad E. Nystrum (1869-1923). Dr. Nystrum started his
Medford practice in 1892.
Despite an expansion in 1932 to 34 beds, the
clinic-hospital often struggled under the necessity to house as many as 50
patients at once. In 1959, it was estimated there were 4,000 patients each for
the five practicing doctors in the area.
With funds from a Hill-Burton federal agency and
community donations, Memorial Hospital of Taylor County (a 50-bed, 10-bassinet
hospital) was opened on March 14, 1962, with a final price tag of $953,873.72.
In its first year, the hospital admitted 1,718 patients.
It also saw 290 babies born; 343 surgeries – both major and minor; 143 blood
transfusions; 2,624 x-ray exams; 1,159 Emergency Department visits; and 13,147
The Medford Clinic, a separate entity from the Memorial
Hospital of Taylor County, had four physicians in 1962: Dr. Walther Meyer, Dr.
James Keuer, Dr. Lester Nystrum, and Dr. Ray Nystrum, both were sons of founding
father Dr. Conrad Nystrum. Ten years later (January 1972), the Medford Clinic
was purchased by Memorial Hospital of Taylor County.
The public’s support and acceptance of the new facility
was exceptional. It wasn’t long before it was acknowledged that 50 beds weren’t
enough. Completed in September 1968, was the addition of a second floor to the
north, south, and west wings of the hospital, increasing its bed count by 60.
The $848,198.04 addition also included the expansion of the Laboratory and X-ray
departments, and the construction of a coronary care unit, a physical therapy
area, a boiler room, and garage.
In October 1975, Memorial Hospital’s critical care unit
In 1978 a 68-bed nursing home was attached to the
hospital. Within 30 days of opening, the new nursing home was filled to
capacity. Only private pay residents were admitted to the facility prior to
becoming Medicare certified in 1998.
In June of 1983, an ultrasound machine was added to
Memorial’s services. In-house mammography and CT scans made their debut in 1984
and 1993 respectively. Digital Mammography, mobile PET/CT and Breast MRIs were
introduced in 2008.
In August 1984, Cedar Court Apartments, a 24-unit senior
low-income housing complex was established.
In April 1990, Memorial Hospital and Community Health
Care, Inc., the parent organization of Wausau Hospital, were affiliated. The
affiliation strengthened and expanded Memorial Hospital’s healthcare
capabilities by providing access to more specialists, technology, cost-effective
purchasing, and more active physician recruitment. Ownership and control of the
hospital remained local. Memorial Hospital of Taylor County continued to be a
community, not-for-profit hospital.
The nineties proved to be a busy time for expansion for
Memorial Hospital. Those departments effected: Emergency/outpatient department,
lab, surgical services, admissions, ambulance bay/entrance, physical therapy,
X-Ray, and the business office.
In February 1991, a new three-phase cardiac
rehabilitation program began.
Memorial Hospital of Taylor County (Medford), Good
Samaritan Health Center (Merrill), Langlade Memorial Hospital (Antigo) and
Wausau Hospital created the Wisconsin Valley Health Network, a not-for-profit
health care corporation in June 1996.
On February 17, 1997, Greg Roraff became Memorial Hospital of Taylor County's 2nd CEO, succeeding Eugene Arnett's 34-year tenure as hospital president.
Memorial Hospital of Taylor County changed its
name to Memorial Health Center.
In June 2000, Country Gardens - a Residential Care
28-unit Apartment Complex (RCAC), was opened.
August 2000, Memorial Health Center opened a walk-in
clinic under the direction of the hospital’s Emergency Department.
By March of 2001, the clinics, hospital, and nursing
home officially became one organization. Memorial had also established a
strategic and financial partnership with Aspirus, Inc. (Wausau).
Memorial Health Center was designated a Critical Access
Hospital on June 2, 2002. As a licensed Critical Access Hospital, Memorial
receives cost-based reimbursement for treating Medicare and Medicaid patients.
As a provision of this designation, the health center had to reduce its
inpatient bed count down to a maximum of 25.
In June 2004, Memorial Health Center began a $19.5
million expansion and renovation project. When construction was completed in
2006, the facility had grown by 80 percent - three state-of-the-art surgical
suites to accommodate procedural efficiency for Aspirus Network Specialists,
private patient rooms, rooms specifically designed for chemotherapy services, a
new emergency department, and a new two-story clinic were the highlights.
The construction addition of an attached clinic allowed
Memorial’s Medford Therapy & Fitness to move into the vacated adjacent
clinic building. It provided the therapy department with an additional 5,000
square feet, which was renovated into private therapeutic patient treatment
rooms, a state-of-the-art physical therapy gym, and public fitness
Gregg Olson, accepted the duty as Memorial Health Center's CEO on October 8.
Memorial Health achieved:
In August 2008, Memorial offered expectant parents an
intriguing new option in childbirth -- water births. It also opened a new
Anticoagulation Clinic in late October.
On December 18, 2008, the federal government unveiled a
5-Star rating system for the nation’s nearly 16,000 Medicare and/or
Medicaid-certified nursing homes. Memorial Nursing & Rehab Center was among
the 12 percent of nursing homes nationwide that received the government’s top
rating of five stars. Earlier this same year, an unannounced, state inspection
of Memorial Nursing & Rehab Center revealed that the nursing home was
deficiency-free. Only 5% of the nursing homes in the nation achieve this
status. Other accolades included:
Memorial Health Center was designated as an Aspirus
Heart & Vascular Institute satellite campus on August 20, 2009, after it
incorporated/expanded its cardiology services to include a cardiac device
clinic, diagnostic studies including echocardiograms, stress testing, and
nuclear cardiology, vascular specialists and services, Level 1 treatment of
cardiac patients (streamlined diagnosis, transfer, treatments, in addition to an
Aspirus MedEvac transport vehicle and paramedic), and an anticoagulation
On August 24, 2009, Memorial Health Center accepted its
first Kidney Care dialysis patient.
On June 29, 2010, Memorial Health Center opened a new
primary care clinic in Phillips, WI.
A toll-free, Memorial Health Center Call-a-Nurse phone
service phone line was introduced in September 2010.
And Memorial Health Center's Family Center was again presented with PRC's 5-Star Excellence Award for its quality of patient care. Other awards, designations included:
On March 1, Memorial Health Center and Aspirus celebrated 10 years of unification. In 2001, when the unification became official, Aspirus obtained 50% financial stake in the success of Memorial.
Memorial Health Center worked with the Wisconsin Sports Concussion Collaborative and the Bone & Joint Clinic to offer a concussion program for Medford area student-athletes. A new computer tomography (CT) 64-Slice scanner in Medford has patients now enjoying up to 40% less exposure to radiation than patients undergoing exams using traditional CT scanners.
Free wireless Internet access for patients and visitors was instituted campus-wide. The 'MyAspirus' patient portal was introduced.
Memorial Health Center’s laboratory
achieved College of American Pathologists (CAP) accreditation, the gold standard
in laboratory quality.
Pam Lugo, Ambulatory Care Registered Nurse, earned Rural Wisconsin Health Cooperative's state-wide "Excellenc ein Nursing Clinical Practice" Award; Rhonda Handel, Pediatric Care Registered Nurse, earned the University of Wisconsin - Oshkosh's "Nightingale Award for Excellence in Nursing Practice"; Diane Anderson, FNPC, Internal Medicine Family Nurse Practitioner was named an Aspirus Hero.
PRC 5-Star Excellence Award for quality of patient care was acheived by Memorial Health Center's Family Center, and a PRC 4-Star Excellence Award by its inpatient patient care departments.
Memorial Health Center celebrated its 50-year anniversary.
It became the first health
care organization in Wisconsin to achieve the Pathway to Excellence®
designation (2012-2014). Granted to Memorial Health Center’s clinic and hospital nursing by
the American Nurses Credentialing Center, this national designation identifies
work environments where nurses can flourish.
It won Milliman Care
Guidelines’ Richard L. Doyle Award for Innovation and Leadership in Healthcare.
This award recognizes organizations that use Milliman Care Guidelines’ products
in exceptional ways to provide the very best care. After adopting the
guidelines, the hospital saw its 30-day readmission rate drop and its patient
satisfaction rate rise sharply.
PRC continued to endow Memorial Health Center with awards:
Memorial Health Center (MHC) implemented a Hosptialist program. These professionals have specialized training and experience providing care in an inpatient setting. They care for the patient 24 hours a day, seven days a week to ensure continuity of care. MHC was also re-designated as a Level III Trauma Care Facility, and all Memorial Health Center Laboratories earned continued accreditation after passing inspections by the CAP and COLA, national health care accreditation organizations.
In May 2014, Memorial Health Center changed its name to
Aspirus Medford Hospital & Clinics (AMHC).
It completed a $16 million expansion project that
included a new "welcome center", birthing center, a dedicated cancer & infusion services area,
a new retail pharmacy, registration with self-service kiosks, Crossroads Cafe' & Gifts (that featured Starbucks Coffee), Community Education Room for public education forums and events, and private financial counselor/referral coordinators and cashiers offices.
Aspirus Pharmacy-Medford began to supply medications to Aspirus Pleasant View residents in Phillips WI. It also introduced a $4 and $10 generic prescription program. AMHC was recognized as a Quality Respiratory Care Recognition organization. The 'Ambulatory Care' department became 'Day Surgery'. AMHC's Imaging Dept began providing its own Ultrasound and Nuclear Medicine service; Kidney Care began providing services 6 days a week, instead of the previous 3 days. In August, Muralist and Street Painter, Shawn McCann, painted a 70-foot mural on the wall across from the Med/Surg patietn rooms. Dr. Suja Roberts, OB/GYN, began offering infertility services in Medford, and a Patient Centered Medical Home (PCMH) service department was developed. The role of this dept is to provide health coaching and connection to higher-risk medical patients, to keep them as well as possible.
In January, Aspirus Medford Hospital & Clinics (AMHC) opened an Aspirus FastCare Clinic in Abbotsford, WI.
Aspirus Care & Rehab (formerly Memorial Nursing & Rehab Center (skilled nursing home facility in Medford)) passed its state survey with no deficiencies. The surveyors reported that the meeting they held with residents was the most positive meeting they have had with any facility. Aspirus Care & Rehab upgraded to a more advanced ECS (electronic health record management) program, implemented an electronic MARS System, and received the Alzheimer's Association's Outstanding Caregiver Award.
Video Remote Interpreting was introduced for the convenience of non-English speaking patients and visitors, in addition to an Aspirus Arise insurance product and Medical Home Coordinators. Lymphedema Therapy is offered through Aspirus Therapy & Fitness in Medford; InterStim, a minimally invasive surgery to help women suffering from urinary and bowel incontinence, was a new service offered through AMHC's OB/GYNs.
The WHA awarded AMHC Gold Level Status for its participation in the WHA Partners for Patients Collaborative. This recognition comes after 3 yeas of intense hard work, commitment, and dedication to preventing avoidable hospital-acquired infections, reducing readmissions, and improving the overall quality of health care in WI.
Jodi Johnson, RN, Vice President of Patient Care Services, was appointed by Governor Scott Walker to the Wisconsin Board of Nursing. This Board is charged with regulating nursing practice. Susan Courtney, RN, Quality Services Director, won the Rural Wisconsin Health Cooperative's Excellence in Nurse Leadership Award; Angela Hupf was awarded the Rural Wisconsin Health Cooperative's Rural Health Ambassador Award.
Other Awards & Recognition:
Two new free services were introduced: Medication Mondays, provided by Aspirus Pharmacy - Medford was established for every 3rd Monday of the month to help the public understand their medications. It is especially helpful for those who have trouble organizing and understanding their medications, if they receive their medications by mail order or from more than one pharmacy, take more than 4 medications or have multiple health conditions, and/or want to lower their medication costs. Honoring Choices, a free service provided by Senior Care Services, assists the public in completing an Advance Directive document. During a 45-minute appointment a trained representative helps an individual assess their health care values and goals, consider possible future choices, and make a written plan (an Advance Directive).
Massage therapy was introduced through Aspirus Therapy & Fitness - Medford. Blood draws and other lab services were added to the Aspirus FastCare Clinic in Abbotsford.
Aspirus Medford Walk-In Clinic expanded its hours to open earlier in the day; 11am-7pm Monday-Friday. Patient access was also expanded when Aspirus introduced MyAspirus E-Visits. MyAspirus E-Visits provides non-emergency health care for established adult patients through their MyAspirus portal. Patients fill-out an online questionnaire related to their concern through their MyAspirus account. Upon completion, they are connected with an Aspirus provider who will review their concerns. Typically within two hours the provider recommends treatment options, and if necessary, prescribes medication.
For the last 10 years, Shared Medical Services has provided mobile Magnetic Resonance Imaging (MRI) services. $2.2 million was approved by multiple boards to bring this service permanently on-site at Aspirus Medford Hospital. October 2016 is the estimated completion date.
Awards & Recognitions achieved include:
Bruce P. Czech
United Health Care/UMR
F. Dean Danner
Aspirus Clinics, Inc.
Taylor Credit Union
Troy Sennholz, MD
Chief of Staff
Aspirus Medford Hospital
Aspirus Medford Hospital & Clinics
Patrick Belson, DO
Aspirus Medford Hospital
Susan Frazier, MD
Northwestern Regional Medical Director
Aspirus Rib Lake & Prentice Clinics
Matthew F. Heywood
Rick L. Nevers
Sr. VP Regional Operations,
System Integration Officer
Catherine Reuter, MD, FAAP
Aspirus Medford Clinic
Mike Riggle, DVM
Sr. VP, System Chief Nursing Officer